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Professor Yi
Profile Family English Profile
Lab 301
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Projects
KS-SQI, PCSI
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Research Articles 카테고리

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  • 열린 분류 2005
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  • 2005

  • 6
    "부정적 소비감정의 선행요인과 결과변수에 대한 연구: 후회감, 실망감을 중심으로" 이유재, 차문경, 소비자학연구, 16(4), 103-127, 2005
    LINK
  • 5
    "고객시민행동과 고객불량행동이 서비스품질지각과 고객만족 및 재구매의도에 미치는 영향" 이유재, 공태식, 한국마케팅저널, 7(3), 1-27, 2005
    LINK
  • 4
    "전환비용의 선행요인 및 결과변수에 대한 연구: 서비스 가입형태의 조절효과를 중심으로" 이유재, 이청림, 마케팅연구, 20(3), 1-28, 2005
    LINK
  • 3
    "Service Quality in the Public Sector: Seoul Service Index" Youjae Yi, Suna La, Asia-Pacific Advances in Consumer Research, 6, 180-187, 2005
    LINK
  • 2
    "Korean-Standard Service Quality Index: Development and Appli…" Youjae Yi , Jun Youb Lee, Asia-Pacific Advances in Consumer Research, 6, 164-170, 2005
    LINK
  • 1
    "An Empirical Study on the Customer Reponses to Service Recov…" Youjae Yi, Jaehoon Lee, Seoul Journal of Business, 11(1), 1-17, 2005

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랩301

Prof. Youjae Yi

Lab 301

SNU Business School

Seoul National University Business School, Lab 301, Prof. Youjae Yi

1, Gwanak-ro, Gwanak-gu, Seoul, Republic of Korea

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