State- and Action-Orientation and the Theory of Reasoned Action: An Application to Coupon Usage
Year
1992
Author(s)
Richard P. Bagozzi, Hans Baumgartner, Youjae Yi
Journal
Journal of Consumer Research
Volume
18(4)
Pages
505-518
This article investigates how the individual difference variable of state versus action orientation moderates the pattern of relationships among constructs in the theory of reasoned action. State orientation refers to a low capacity for the enactment of action-related mental structures, whereas action orientation refers to a high capacity for this type of enactment. A field study was conducted in the context of consumers' self-reported usage of coupons for grocery shopping. The results showed that state versus action orientation moderates the relative importance of determinants of intentions; specifically, subjective norms become more important as people become state oriented, whereas the relative importance of attitudes increases as people become action oriented. In addition, the study showed that past behavior is a determinant of intentions to use coupons.